Patient Services
At UTMB Health, we believe every moment of compassionate care matters. Wambi makes it easy for patients and families to recognize the employees who made a difference during their visit.
With Wambi, you can:
Thank the people who provided your healthcare
Share positive feedback or moments of kindness
Celebrate exceptional service
Make sure your gratitude reaches the right person
Each message goes directly to the employee and their leadership, helping us celebrate the meaningful moments that happen every day at UTMB Health.
Sharing your appreciation only takes a minute
How to Use Wambi: Step-by-Step Instructions
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How to Use Wambi
- Scan the QR code on a hospital/clinic door, bedside poster, TV, or sign, OR click the link below.
- Search for the nurse, physician, or staff member you’d like to thank.
- You can also filter by campus location to help narrow results.
- Review and accept the Terms and Conditions by checking the box and click Begin.
- Write a short message of appreciation and click Next.
- Answer three short questions on your experience and submit your message.
Why Your Gratitude Matters
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Why Your Gratitude Matters
- Recognition boosts staff morale and helps reduce burnout.
- Your message goes directly to the people who cared for you.
- It helps UTMB Health strengthen a culture built on compassion.
- Sharing positive experiences helps improve care across all campuses.