SMS Terms and Conditions

When you sign up for text messages from UTMB Health, you are signing up to receive text messages related to your relationship with UTMB Health and affiliated health systems. UTMB will be sending out information from two different Text Numbers (typically referred to as Short Codes). These messages may include:

Text Number: 60342

  • updates or requests related to your visits
  • information related to your MyChart account
  • a one-time passcode
  • prescription reminders
  • billing notifications

Text Number: 87901

  • Other messages related to care management or your relationship with UTMB Health

You can opt-out of SMS messages by texting STOP to respective Text Number. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the Text Number you opted out from. If you want to join again, sign up using MyChart, text START to the short code, or text HELP to the short code for instructions. 

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (409) 772-2222.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is online. Contact us at (409) 772-2222.